FAQs
Placing an order is easy! Simply browse our collection, select the items you love, and add them to your cart. Proceed to checkout, provide your shipping details, and complete the payment process. Your order will be on its way to you soon!
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Choose the option that is most convenient for you during the checkout process.
Shipping times may vary depending on your location. Typically, orders within Singapore arrive within 2-3 business days, while international orders may take 7-14 business days. Rest assured, we strive to process and dispatch orders as quickly as possible.
We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer service within 7 days of receiving your order, and we will gladly assist you with a return or exchange.
Yes, we ship worldwide! We are proud to serve customers from different countries and offer international shipping options. Additional shipping charges and customs fees may apply.
We make every effort to accurately represent the colors of our scarves in our product photos. However, please note that colors may appear slightly different due to variations in screen settings and lighting conditions.
We understand that circumstances may change. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, depending on the status of your order.
Yes, we offer wholesale and bulk ordering options. If you are interested in placing a larger order, please reach out to our customer service, and we will be happy to assist you with the details.
A: Our customer support team is available to assist you. You can reach us through email at info@saji.sg or by calling our customer service hotline at +65 1234 5678 during our business hours. We’re here to help!
Yes, our tudung scarves are designed to be versatile and suitable for various head sizes. We offer a range of styles, such as instant, square, and shawl, which can be adjusted and draped according to your preference. Additionally, many of our scarves are made from stretchable and comfortable fabrics to ensure a snug fit for all-day wear.
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